Elements and Performance Criteria
- Plan for change.
- Identify need for, or likelihood of change by reviewing internal and external drivers of change.
- Assess options to drive change in line with delegated authority and organisational policies and procedures.
- Identify and analyse potential risks and barriers to change.
- Consult with relevant stakeholders and review feedback on change requirements.
- Develop a change plan that outlines key metrics for evaluation and ensures risks are mitigated and processes and timelines are achievable.
- Implement and embed the change.
- Communicate purpose and benefits of change to relevant team members and prepare them for change.
- Communicate roles, responsibilities and requirements to team members and stakeholders to facilitate implementation.
- Provide and promote opportunities for team member and stakeholder input and seek feedback to refine processes.
- Support team members as required to ensure successful implementation of change.
- Monitor and maintain adequate resources required for change implementation.
- Monitor the change to ensure new practices are adopted on a consistent basis.
- Evaluate outcomes of change.